The terms and conditions that govern your use of our website and services
Welcome to M3 Consulting. These Terms of Service ("Terms") govern your access to and use of the M3 Consulting website, located at [www.m3services.consulting] ("Website"), and the consulting services offered by M3 Consulting ("Services"). Please read these Terms carefully before using our Website or Services.
By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services.
Important Notice: These Terms contain provisions that limit our liability to you and require you to resolve any disputes with us through final and binding arbitration on an individual basis and not as part of any class or representative action.
M3 Consulting provides specialized consulting services in the areas of customer success, documentation, communication, and organizational excellence. Our Services may include but are not limited to:
The specific Services provided will be outlined in a separate agreement or statement of work between M3 Consulting and the client.
Subject to your compliance with these Terms, M3 Consulting grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Website for your personal or internal business purposes. You may not:
Some features of our Website may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account.
We reserve the right to disable any user account at any time in our sole discretion, including if we believe that you have violated these Terms.
The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by M3 Consulting, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
The M3 Consulting name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of M3 Consulting or its affiliates or licensors. You may not use such marks without the prior written permission of M3 Consulting. All other names, logos, product and service names, designs, and slogans on the Website are the trademarks of their respective owners.
All professional consulting services provided by M3 Consulting will be governed by a separate consulting agreement or statement of work, which will detail the specific services to be provided, deliverables, timelines, fees, and other terms specific to the engagement.
M3 Consulting respects the confidentiality of client information. We will not disclose confidential information obtained in the course of providing services except as authorized by the client or as required by law. Specific confidentiality terms will be outlined in the consulting agreement or statement of work.
Clients are responsible for providing timely and accurate information, making necessary resources available, and participating in the consulting process as outlined in the consulting agreement or statement of work. Failure to fulfill these responsibilities may impact the delivery and effectiveness of our Services.
Fees for our Services will be as specified in the consulting agreement or statement of work. Unless otherwise stated, all fees are quoted in U.S. dollars and do not include applicable taxes.
Payment terms will be as specified in the consulting agreement or statement of work. Unless otherwise agreed upon in writing, invoices are due upon receipt. Late payments may be subject to interest charges as permitted by law.
Clients will reimburse M3 Consulting for reasonable expenses incurred in connection with the provision of Services, as specified in the consulting agreement or statement of work.
THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. M3 CONSULTING DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or other harmful components.
While M3 Consulting strives to provide high-quality professional services, we cannot guarantee specific business outcomes or results. Our Services are advisory in nature, and the implementation and results depend on various factors, including client actions and market conditions.
IN NO EVENT WILL M3 CONSULTING, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, THE SERVICES, OR ANY CONTENT ON THE WEBSITE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You agree to defend, indemnify, and hold harmless M3 Consulting, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website or Services.
These Terms and any dispute or claim arising out of or related to these Terms, their subject matter, or their formation (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Washington, without giving effect to any choice or conflict of law provision or rule.
Any dispute, controversy, or claim arising out of or relating to these Terms, including the formation, interpretation, breach, or termination thereof, including whether the claims asserted are arbitrable, will be referred to and finally determined by arbitration in accordance with the JAMS International Arbitration Rules. The tribunal will consist of a sole arbitrator. The place of arbitration will be Seattle, Washington. The language to be used in the arbitral proceedings will be English.
YOU AND M3 CONSULTING AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
We may terminate or suspend your access to all or part of the Website or Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website and Services thereafter.
Your continued use of the Website or Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
If you have any questions about these Terms, please contact us at:
M3 Consulting
123 Business Ave, Suite 456
Seattle, WA 98101
Email: info@m3services.consulting
Phone: (555) 123-4567
Last Updated: March 18, 2025